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AQC was very responsive repairing our failed blower motor. I called at 9:30, Dale responded by 10:30 having our unit up and running In no time. Thank you for great... more service.
My HVAC unit sent a "communication error" to Carrier. Carrier contacted Air Quality Control. AQC called me to schedule an appointment for that same day. Dale came... more out a couple of hours later to diagnose the problem. After determining it was a wiring issue, he quickly repaired the problem. It was a very professional encounter. Much appreciated.Services: Repair HVAC , Install AC
I had my new air conditioner installed and received directions on how everything worked from Dale. I found the entire experience very helpful and professional.
This company is wonderful and cannot recommend them enough! We had issues with our air conditioning and had a different company come out Friday of Memorial weekend and said the... more problem was fixed but later Friday night we discovered it was still pumping out warm air. I called Air Quality Saturday morning and got a call back in 2 minutes from the owner, Victor. He sent his tech out and then eventually went out himself and figured out a tricky problem after being patient enough to watch our unit run for 20-30 minutes, went back to his shop to get a part, drove back out to our house and had our unit working by Saturday evening! Air Quality went ABOVE & BEYOND to help us on a holiday weekend. These guys are our go-to HVAC guys from here on out. I am so thankful I found them and highly recommend.
Unfortunately when it comes to tankless gas water heater these fellas are pretty useless. Which is disappointing because they are listed as Rinnai tankless water heater experts on the manufacturer’s... more website. Very disappointing experience. After 3 different techs, 2 different appointments over 4 days of my tenants not having hot water, they couldn’t figure it out. All of the staff with the exception of the new guy and the receptionist were useless. The owner talks a big game like he’s going to get things done, but ultimately his techs are either incapable or just don’t care. After AQC took me for $750 and left me high and dry with no solution, I ended up changing out the ignition rod myself and got the job done for $35 worth of parts off of Amazon. Unfortunately I cannot recommend AQC and would advise others be cautious.
The repair man was excellent . He was knowledgeable and professional. He was able to figure out the issue and fix the problem within 15 minutes. He waited for the... more air to be going down and make sure I was comfortable with him going. I would recommend them to anyone. 5 stars
Over priced and not trust worthy in my opinion.
Wayne in the office and Dale my technician did a great job again. Even with all the supply chain issues, Wayne was able to source a new condenser under warranty.... more He called me several times to assure me he was working on it! Dale as always did a great job, he installed it just yesterday. I highly recommend Air Quality Control! Sean Youngjohn St. Pete Fl
They dont take any ownership of thier problems. Had an AC issue where it was freezing up. Called these guys based on reviews and they came out. Paid the $100... more plus the additional charge for what they said they would fix my AC unit. Less than a month later I'm having the same issue and now when I call them they said it's not their problem and won't call me back or respond when i called to have them come back out and take a look.
Service to Generator performed.
Services: Repair AC , Install heating system , Repair ducts & vents , AC maintenance , Heating maintenance , Repair thermostat , Cleaning , Installation , Repair heating system , Ductless heating and AC services , HVAC maintenance , Clean ducts &... more vents , Install thermostat , Repair HVAC , Install AC , Install ducts & vents Positive: Professionalism , Punctuality , Quality , Responsiveness , Value
When I first moved into my house Air Quality installed a new a system which I had for almost 18 years. When it was time for new system, I went... more to AQ again and I've been delighted. I cannot say enough good things about Dale Forminsky, one of their service technicians. Recently during a storm surge, the blower on my air handler went out and I had to have a new one installed. Because I had purchased the 10-year warranty package the cost of the part and installation was covered. It appeared at first that the part would have to be ordered and would take several days to arrive. Dale went back to the store even though the inventory said zero, he looked around for it and sure enough there was one I needed and he came back and installed it the same day. I really appreciate the can-do spirit of AQ and particularly Dale who went above and beyond. Thanks AQ😊👍.
Dale came out for maintenance on our generator. He did a great job and discussed the equipment including battery options. Very professional, reasonably priced.
Had a stand by generator issue, called made appointment. Making and scheduling a service/ repair call was so easy. They were prompt, very knowledgeable and respectful, explained the issue. I... more recommend Air Quality! ⭐️⭐️⭐️⭐️⭐️
We had a problem with the float valve shutting down our HVAC system. Dale came the next Monday and fixed the problem on our LG mini-split system. He is knowledgable... more about the mini-split systems. I posted this review a bit prematurely. It is a bit of a long story, but: Dale vacuumed the condensate drain line which made the unit work for one day. He did this as a part of the "preventive maintenance" for $528. I wrote the review. Three days later he returned and vacuumed the condensate line again, noting that it could be the condensate pump failure and worried that access was not possible. They charged me the $98 service fee although on the website it says a 6 month warrantee on drain pipe clean-out. then it turns out that the previous owner of Air Quality Control who installed the system in 2015 placed this unit above the drop ceiling while doing a complete remodel and it is not able to be serviced due to the tight space and a wall underneath it. That voids my warrantee. The current owners bought the company. To make a long story short, the owner's response is "you bought the unit from (previous owner's name) not me. I responded that I bought it from Air Quality Control not (previous owner). He responds We are no longer Air Quality Control INC. Note the Inc. part! I now chalk it up to tuition in the school of hard knocks. I am going to a different HVAC company.
I am 89 years old and I have used Air Quality Control for over 40 years. I have lived in my condo for 44 years and Air Quality Control... more is the only AC Company I have ever used. Mary Anne Hamilton
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Dale is an excellent technician. The owners of this establishment know how to run... more a successful business! Thank you for your professionalism and high quality service! Have a blessed day.
While the technicians themselves were very professional and timely, I unfortunately do not feel that this company has provided adequate service. After being told my problem was resolved during two... more separate service calls, I’m still experiencing the same issue with my A/C. Both my air handler and condenser are 2021 - barely used - so I was confused as to why I’ve been experiencing so many problems. I finally called a different A/C company who helped me identify the very obvious problem within minutes and will be out in the morning to fix it. I’m very surprised that this issue was not caught if the technicians did a thorough inspection of my system. The money that I paid Air Quality Control to resolve the issue was not worth it, in my opinion. I did not enjoy coming home to my house at 90 degrees again for the third time. I’m also extremely disappointed that I am having to take even more time off of work to be home for an A/C repair that should have been handled over 2 weeks ago.
Dale is an excellent technician. The owners of this establishment know how to run a successful business! Thank you for your professionalism and high-quality service! Have a blessed... more day.
Had someone come by to get a quote for a full install. The guy came, looked around for 30 sec, said he's not the right guy to quote a job,... more and ask me to call the owner. I called the owner "Rick" and he said I would need to pay for a energy report before they would quote me. The tech didn't take pictures and just left. Don't waste your time, call someone else for a quote. Edit to reply: That is correct that I currently have window shaker units. It was communicated that I needed a full AC system install with duct work when making the appointment, not sure how that was a surprise when the tech arrived. I told the tech that I have access to the attic space and a ladder set up, alternatively I had pictures of the attic space as well, those options were refused. I'm aware of the manual J requirement for a permit, but yours is the only company to refuse to provide any sort of estimate without it. Unless you've only been in the business for a few weeks, you should be able to make at the very least an educated guess about what I'll need for the purposes of a quote. I also told the tech exactly what I wanted and what others were quoting. Finally, don't blame your lack of diligence on a fabricated lack of willingness from my end. Your tech left without taking more than 2 steps inside and said it was pointless to take pictures of anything. If I could give less stars, I would.
Anthony, the Tech, was prompt, knowledgeable, personable and knew his product.
The tech was very knowledgeable and was quite pleasant to work with. He made every effort to correct our problem and thus far it seems our goals have been... more achieved. Thanks,
Amazing. My AC goes out and I figured that I would have to make an appointment days away and was prepared for that as I called. What?... more You can have a technician here within an hour? Wow. Now I was prepared for the $2,000 bill.
Tipton was courteous, industrious and within 15 minutes identified the culprit solenoid. Communicating with his support team, they found my motor was covered under a manufacturer?s warranty. He left to get the new, factory replacement and within 3.5 hours of me calling Air Quality Control & Heating our AC was running perfectly.
The bill was for the service call and installation - no up-sell or vague descriptions.
I never thought I would call an AC repair perfect, until now. Tipton loves his employers and credits the brothers who own the company with caring about customers.
I?m a believer!!
From day one the representative was kind and great . i appreciate the warm hand off to Dale walked me through everything from day one until the install... more . Thank You Dale and Kelly !! awesome team . Professional Team , Dale was always on point any question I had he answered with ease . Kelly was very impressive she took time and demonstrated great knowledge . what was most impactful was in these times they made the atmosphere feel safe . I was able to work from home no bother no hassling. Gold stars to the both of you , much appreciated . Thank you againService: Install AC
We are very pleased with our experience with Air Quality Control. Everyone we have dealt with has been professional and courteous. Joe went the extra mile to make sure we... more were happy with the generator and water heater installation and we certainly appreciated his approach. We have had two technicians, Dave for commissioning of the generator and heater and Dale for the 6 month maintenance. Both technicians were very knowledgeable and performed the work efficiently and SAFELY. Both men are a credit to their company. These experiences convinced us we made the right decision to "go" with Air Quality Control.
They were very professional and we thought we would have to wait til July for our AC to be replaced because of ordering but they had the system we wanted... more in stock and got to it the next day after giving us an estimate on our Condo AC unit replacement... They were very thorough and explained everything... We definitely chose the right Company
We FINALLY found an AC company that knows what they're doing! We had 3 different companies come out in the past year and tell us 3 different things--quoting us $1000+... more to replace various parts. We called Air Quality Control on Monday AM and Eric arrived within a few hours. He diagnosed the problem quickly and came back later to install the part we needed. Eric was professional, competent, and had our AC working by the end of the day. Their prices were also very reasonable. We will definitely be using them again in the future. Thank you!
Great job
Came out on Sunday, prior to our Mother's day celebration. John was courteous, professional, and did a fantastic job. We recommend him and the company highly! Thank you so much... more for your prompt and effective response.
I called the after-hours answering service. Macy, the operator, was extremely pleasant. Dale, the technician arrived promptly and was very informative and I could tell he was an expert at... more his work. He found the root cause to our A/C problem immediately. He had us up and running in 15 minutes. What a wonderful private business. I would recommend this business to my friends and colleagues!Service: Repair AC
AQC came out and reinstalled 2 of my mini splits units that I have had issues with from Day one which ARS installed original a year ago. Dale was great... more and was very knowledgeable and explained and showed me all the issue of the bad install from ARS. Now my units work amazing, no leaks and super quiet. They did such a thorough job and where very timely.
Job was also priced fairly and I really felt they did a great job and will definitely be using them again for any other issues in the future.
On 9/20/18 Aaron was out for a routine service checkup. Our new unit was installed a year ago, right after the hurricane passed thru the area. Aaron was early for... more the appointment which worked in our favor. He was very polite, offering a drain line cleaner service but wasn't pushy. He checked everything out in a timely manner and even reminded me to reset the thermostat to my needs. Thanks to AQC for the professionalism shown throughout the process.
Great response time, fair value and awesome staff.
We called Air Quality to get a second opinion on a problem with our A/C unit. The first company we called looked at it for 5 minutes and told us... more we needed a new system. Dale came in and talked with us. He took the time to understand our problem, how our system had been running, and then explained the different options we could choose from. He also took the time to find the actual problem with our system which led to us just fixing the unit instead of replacing it. Thank you so much! You not only saved us a lot of money but also gave us some tips on how to keep up our system better to avoid problems in the future.
This company was responsive, professional, and provided quality service. Any and all AC work we need in the future this will be the only company we are calling! Thank you again!!
I just have to commend Air Quality for tracking down a part for our heater which was no longer manufactured. Through our constant communication and diligence on Air Quality's... more part, they were able to find a replacement. We had made it through last winter season without heat and are so thankful to have heat at the start of this season's cold weather. Thank you Wayne for tracking down the part and thank you Dave for your professional and courteous service at our home to install the part, check its function and to also perform our yearly A/C maintenance. We are grateful beyond words!Service: Repair heating system
Dave did an excellent job Siri place my blower on my air conditioner everything looks great now no more whistling
I needed to replace my air conditioning system and used Air Quality Control. I was immediately impressed by the fact that I actually was able to speak to a... more person and not a machine. They were prompt, honest and hard-working. From the co-owner of the company, Vic Pagano, to the technicians and installers, everyone was professional and courteous. There was a small problem with the thermostat( could be user error) and they came out the same day I called to fix the problem. I feel like this is a company that will stand behind their product and deliver outstanding customer service .This is a major investment so I have peace of mind knowing that the company will be around in the future. I would definitely recommend this company.
Positive: Punctuality , Quality Kelly the service tech did great as alwaysServices: Cleaning , HVAC maintenance
David came to see us to replace a part in our Generac. He is such a nice polite person and an excellent technician. He is a real asset... more to your company. Thank you for having him visit us.